NEC Phone System Contractor in South Florida

Telecommunication Services


TCS Group, Inc. based in Coral Springs is one of the most reliable and experienced NEC business phone system contractors in South Florida. Since 2001 we have been specializing in smart custom designed communication solutions for small and medium size businesses (SMBs). We know that your communication needs are unique and we take great care to ensure the we recommend a phone system that is perfect for you now, and in the future. With our established expertise and years of experience working with a wide variety of clients, it is likely that any communication issue you may be facing has been encountered and solved by TCS.

There is no reason why you should lose business because of missed calls, long hold times or calls received after hours. Wired or wireless or a combination thereof, it's your choice! Wireless is easy to install and provides mobility. TCS Group, Inc can assist you to set up a high-frequency wireless local area network (WLAN) (Wi-Fi) and VoIP/peer-to-peer IP switching functionalities that could drastically cut your long-distance phone charges by bypassing the long-distance carrier. We will show you how to converge your voice and data networks and benefit from the many advantages of Voice over Internet Protocol (VoIP) while enjoying the hundreds of features from traditional digital/analog switching.

NEC UNIVERGE® SV9100 UC Solution Platform

TCS Group is an authorized NEC dealer in South Florida and specializes on the latest NEC’s powerful UNIVERGE® SV9100 unified communications (UC) solution platform, just right for small and medium businesses. The NEC Corporation is globally renowned and an undisputed leader in Information and Communications Technology (ICT).

The reliable and adaptable SV9100 is built on cutting-edge technology that supports voice, unified communications and collaboration, unified messaging, and mobility out-of-the-box. The SV9100 supports TDM (time-division multiplexing), IP, video, wired or wireless. It also provides on-board applications and a full range of high-powered features that can be transparently shared between branches or remote locations.

The SV9100 is designed to be both versatile and scalable for your growing business needs and is suitable for very small businesses to ones with up to a thousand employees. We also provide support on other NEC UNIVERGE products and older NEC technology such as the NEC UX5000 and Aspire platforms.

Click here for a NEC UNIVERGE® SV9100 brochure.

Phone System Features provided by TCS

  • Seamless mix of IP and traditional phone services
  • Broad range of mobility applications/devices
  • Innovative phone system applications that increase efficiency and productivity
  • Simplified call management through easy-to-use graphical user interfaces
  • User Presence for real-time status and availability of colleagues
  • Embedded video and audio conferencing
  • Instant messaging for quick, real-time conversations
  • Easy capture/upload of profile pictures to be associated with Busy Lamp Field (BLF) and company directory
  • Color customization of main window and instant message window
  • Internet browser access to features through UC Web Client
  • Microsoft® Outlook® calendar integration
  • Simplified call handling for operators and attendants
  • Seamless integration with NEC Contact Center application for contact center functionality
  • Quick access and easy management of messages through the integration with InMail and UNIVERGE UM8000
  • Conversation recording and answering machine emulation
  • Find-me/follow-me, cascading message notification and message forwarding
  • Remote or local message notification (on or offsite)
  • Automated Attendant Features such as answer schedule tables, park and page, capture caller ID, single digit transfer, multiple greetings (based on time of day/night, day of week, holiday and incoming outside line)

Contact TCS with all your Phone System needs

No matter what the complexity your small and medium size businesses telecommunication need, NEC installed and maintained by TCS Group is your preferred choice. Our skilled and experienced staff is more than capable of handling and phone communication need that you might have and are dedicated to serve you. TCS is proud to provide top quality phone system services throughout South Florida and mainly serving St. Lucie, Martin, Palm Beach, Broward, Miami-Dade, Monroe, and Collier Counties.

Contact us today to experience the TCS difference by calling us at 954.846.8787 or completing the contact form - click here.